Koleso
A mobile app for tire service booking without calls and queues
Кейс Koleso: мобильное приложение для записи в шиномонтаж, выбора услуг, управления слотами, расчета стоимости и напоминаний клиентам.
Explore the case
- 24/7
- tire service booking
- 5+
- core service categories
- 1
- unified visit flow
Product thinking
Booking with a clear time and price
Tyre-service booking depends on the service and wheel parameters. Those details need to be available before confirmation so the customer understands pricing and the team receives a useful booking.
The calendar supports slot selection, confirmation records the booking and reminders carry the journey through to the visit. The mobile flow keeps the service and appointment time connected.
Service and wheels
Price
Available slot
Confirmation
Koleso helps car owners quickly choose a service, add wheel parameters, find an available slot and book a tire service visit from their phone.
Context
During seasonal peaks, tire services are overloaded with calls, manual bookings and queues. Customers struggle to understand available time, price and what is included.
Task
Build a mobile booking flow: service selection, car and wheel parameters, available slot calendar, price calculation, confirmation and reminders.
Focus
We focused on fast booking, transparent pricing before the visit, clear statuses and reducing the workload for tire service administrators.
Visual layer
Tire service booking in a few steps
A user chooses seasonal tire change, balancing, puncture repair, wheel storage or another service, adds size and wheel type, sees available time and receives booking confirmation with a reminder.
What we did
From meaning to system
Mapped seasonal workload
We accounted for peak tire service scenarios: mass tire changes, booking rescheduling, quick repairs, wheel storage and repeat visits from regular customers.
Structured the service catalog
We split services into clear categories and added car parameters, wheel size, tire type and conditions that affect duration and price.
Designed slots and reminders
The flow is built around available service windows: the customer chooses a time, receives confirmation, and the app reminds them about the visit and request status.
Result
A convenient mobile service for tire fitting
Koleso turns tire service booking into a clear digital flow: fewer calls for the service, less waiting for the customer and more control over workstation load.
- 24/7
- tire service booking
- 5+
- core service categories
- 1
- unified visit flow
Related services
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